2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centres and IP telephony since 2001. We truly understand that flexibility is a requirement for working in the business-to-business (B2B) segment, and the use of AGILE methodology in the development of our solutions helps us quickly react and adapt to the needs of our customers, whether a Fortune 500 company or a small 10-agent contact centre. We focus on our core activity – software development and consultations, and 2Ring resellers, instead of spending time on many fragmented custom development efforts, satisfy clients’ needs with cost effective solutions that have a roadmap aligned with Cisco’s collaboration portfolio and with solutions that their system engineers can deploy repeatedly and support with ease.
A new solution for interoperable communication between organisations during a crisis. AtHoc’s comprehensive suite unifies crisis communications within and between organisations, their people, devices, and external entities. The result: Leaders can make informed decisions and effectively protect the people and communities they care about.
Command centers often have a single mission: to respond urgently to critical events. Unfortunately, command centers using outdated PBX and related communications systems are faced with multiple telephone, radio and video systems that can hamper rapid response. IP Command was formed in response to a call-to-action from leaders in control center technologies. Based on proven IP, VoIP, and RoIP technologies, IP Command has become a leader in real-time command center communications and collaboration by unifying communications for vital action. IP Command has also been battle-tested over six years, operating as a pivotal trading console platform for global banks, brokerages, and hedge funds.
We live in a challenging world where instant unified communication is often the norm. Unfortunately, traders using isolated turret and telecom systems are not always so fortunate. In 2005, IP Trade took up the challenge by bringing its unified systems to the market. In doing so, and for the first time in history, this innovative system extended IP and VoIP technologies to the trading floor by unifying voice, data, and streaming media into a single, agile, and always-available solution. Today, IP Trade is the leader in real-time communications and collaboration for trading floor environments. We offer traders working in global markets robust tools for increased performance, profitability, and end-customer service through higher levels of efficiency and productivity.
CARIN Recording is an award-winning solution to record, analyse and archive voice and video calls, TelePresence sessions, mobile phone interactions and screen contents. CARIN outperforms similar products not only by recording multiple modes of communications but also by providing unique features such as high volume processing, efficient multi-site support, reliable and scalable architecture, secured data access, feature-rich control from an IP phone and a high- availability option.
Extension Healthcare is leading the hospital market into the next generation of clinical alarm safety and event response solutions. Extension has merged its FDA 510k cleared advanced alarm management software with an innovative communications approach that enables clinical collaboration to occur in response to patient-related critical events via secure text response and voice. There is no other solution as advanced as Extension Engage available to hospitals today.